If you are a small business you would have to try really hard to establish your name in the league of bigger corporate. An enterprise class business phone system that offers one of a kind features and functionalities can help in sounding large to your callers and make a mark to grab some business. There are a few top-of-the-class features available with a Virtual PBX phone system that can catch the eye of your callers and help you stand out from the rest.
- Music On Hold– The callers hate it when you put them on hold. But there are times when you need to juggle away from your desk just to get your hands on some papers to assist your caller with. At those times you can provide your caller with some soothing music which will make the time on hold seem less, then having them wait impatiently to dead silence. You can also include certain announcements like new features or latest pricing plans and promotional offers.
- Call Screening and Call Announce– It is another feature that is a must have for your Hosted PBX business phone system. With a prior announcement of the caller’s name and information along with a voice tag specifying the department it is meant for, your call handling efficiency will greatly improve. This will make the call answering personnel more confident about how to address the caller and decide what to do with the call either answer it or send it to voicemail.
- Professional Greetings– How nice it feels when you call an organization and a sweet voice greets you with appropriate greeting according to the time of the day? Now, you can also get professionally sounding greetings for your business as well with the Virtual PBX systems in as many languages as you desire. You can also choose to record your own personal greeting in your own voice.
- Click to Call– With a simple click to call button on your website you can transform it into a very powerful marketing tool. With just a click customers are able to connect with your sales and support departments and have their queries answered instantly. This pro-active response from your employees will make the customers happy and it won’t even cost them a thing.
These simple to use but technologically advanced features will surely add a great deal to your flourishing business image.
At The Real PBX we provide the best quality of Virtual PBX business phone services at affordable prices along with a vast array of sophisticated digital calling features to benefit your business communication.